Veterinary Assisting with Medical Office Administration
  • Prepare for jobs in any type of medical office
  • Train in 4 months or less at your pace
  • Prepare to earn average salaries ranging from $26,000 - $34,000/yr
  • All for only USD

Veterinary Assistant with Medical Office Administrtion Program FAQs

Get answers to the most common and important questions about signing up in the Veterinary Assisting and Medical Office Administration program at Career Step. Our FAQs section provides answers to help you make an informed decision about your education.

What role do veterinary assistants and medical office assistants play

With Career Step’s training program, you’ll gain the skills needed to work as a veterinary assistant or a medical office assistant in any type of medical facility. These additional medical office skills give you job market flexibility and also positions you well to move into a veterinary office management role as you gain experience.

Veterinary assistants help veterinarians and veterinary technicians and technologists care for animals in clinics and practices nationwide. Responsibilities may include:

  • Feeding, bathing, and exercising animals
  • Cleaning and disinfecting cages, kennels, and examination and operation rooms
  • Restraining animals during examination and laboratory procedures
  • Monitoring and caring for animals after surgery

Medical office assistants keep the administrative aspects of a medical practice running smoothly. Responsibilities may include:

  • Creating and updating patients’ electronic health records
  • Managing the day-to-day operations of a medical facility
  • Scheduling and coordinating appointments
  • Verifying patient insurance
  • The 24/7 nature of healthcare, makes nights and weekend schedules a possibility for professionals in these fields. However, it’s important to keep in mind that most office administration staff work more standard day-time hours.

What is the labour market for veterinary assistants and medical office assistants?

Veterinary assistants are primarily found working for veterinary service providers (such as private clinics and animal hospitals) though they may also work for colleges and universities or research facilities. They are part of the rapidly growing pet industry, which is increasing the demand for these professionals. There are opportunities nationwide, and Working in Canada expects good job prospects in this field.

Medical administrative assistants can be found working in a variety of healthcare facilities, and the demand for these professionals is increasing as the demand for healthcare services continues to rise. For specific information on the labour market in your area, please visit the Working in Canada website.

How much can I earn in veterinary assisting and medical office administration?

Career Step’s comprehensive Veterinary Assisting and Medical Office Administration program is unique in that it prepares you to work in any type of medical office. The salary you can expect as you start your new career will depend on the type of position you take.

  • Veterinary assistants earn average annual salaries of $25,940. The middle 50% of these professionals earn between $20,340 and $29,690 a year according to the U.S. Department of Labor.
  • Medical administrative assistants earn average annual salaries of $34,330. The middle 50% of these professionals earn between $27,070 and $39,040 a year according to the U.S. Department of Labor.
  • Veterinary practice managers earn average annual salaries of $46,200. The range of pay for these professionals as reported by is $30,880 to $59,490 a year.
Do I need to be certified?

No. Employers do not typically require their veterinary assistants or medical office assistants to be certified, and just having formal training will help your resume stand out in the job market. However, Career Step’s training will prepare you to earn the Certified Medical Administrative Assistant (CMAA) credential upon graduation. You’ll even receive a voucher to take the exam (a $105 value)!

What are the advantages of training with Career Step?

Career Step has been training quality healthcare professionals for over 20 years and offers a comprehensive training program that prepares learners to work as veterinary assistants or medical office assistants. With Career Step, you can train affordably without sacrificing quality, learn from comprehensive curriculum developed by industry professionals, take advantage of live support, and quickly gain the specialized skills and you need to succeed as a veterinary assistant or any medical office. We're committed to helping you achieve your goals, and Career Step provides everything you need to succeed!

What kind of skills or experience do I need to enter the Career Step program?

In order to be admitted, you must be at least 18 years of age and either a) have a high school diploma or a General Education Development Certificate (GED), or b) pass the Career Step Pre-Training Assessment Test. There are no specific skills or experience that are considered prerequisites for entry into the Career Step training program.

Is Career Step accredited?

Career Step is registered under the Utah Post-Secondary Proprietary School Act but is not nationally or regionally accredited. However, our career-focused training programs are approved by a number of industry specific organizations and are designed with employer feedback to ensure learners are gaining exactly the skills needed to get a job and succeed in the workforce.

The Career Step training programs prepare you for career fields where employers are looking for skilled applicants. Career Step works closely with employers when developing a training program to ensure you finish with the skills employers are looking for. We've also developed close ties to industry associations, aligning our programs with their recommendations. Career Step programs boast the following recognitions:

  • Career Step’s Medical Transcription Editor curriculum is approved by the Association for Healthcare Documentation Integrity (AHDI), the leading medical transcription industry association.
  • The Professional Medical Coding and Billing program is approved by the American Health Information Management Association (AHIMA), one of the largest and most prestigious health information organizations in the country.
  • The Career Step Pharmacy Technician program has been reviewed and approved by the State Boards of Pharmacy in Indiana, Utah, and Virginia. (Many states don't have any regulations on the education of pharmacy technicians, and very few require board approval. For more information on each state's pharmacy technician education regulations, view our State Requirements pdf.) Walgreens and CVS Pharmacy also offer Career Step Pharmacy Technician learners the opportunity to participate in a hands-on externship in their stores nationwide.
  • The Medical Administrative Assistant with EHR program is approved by the National Healthcareer Association (NHA), a leading organization focused on increasing the quality of health career education.

Career Step programs are also designed to prepare you for certifications that greatly improve your employment opportunities. Employers are often more familiar with various credentials than with the quality of education provided by different schools. To help your resume stand out from other applicants, various Career Step programs help prepare learners to earn the following third-party credentials:

  • Certified Coding Associate (CCA) and Certified Professional Coder (CPC)
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Certified Pharmacy Technician (CPhT)
  • CompTIA A+ Certification
  • Microsoft Office Specialist – Master (MOS-Master)

This focus on helping you gain the skills needed to succeed in the workforce has made our learnaers successful in the job market—over 84% of Career Step graduates are employed in their field of study, 90% of employed Medical Transcription graduates work from home in their first job, Medical Coding and Billing graduates report a certification exam pass rate that’s a full 15 percentage points higher than the national average, and Pharmacy Technician learners can take advantage of externship opportunities with Walgreens and CVS Pharmacy.

Learn more about the value of career-focused education in our quick video.

How is the Career Step Veterinary Assistant with Medical Office Administration program structured?

The Career Step program is offered entirely online, providing 24/7 access to all material and allowing you to progress through the curriculum on your own schedule and at your own pace. The program is broken into modules, or course subjects, all of which focus on helping you build the essential knowledge and skills of a veterinary assistant and medical office administrator.

See what makes Career Step different in our quick introduction.

What type of support does Career Step offer?

Career Step support includes access to:

  • Support Advisors who have professional experience in the industry and are uniquely qualified to answer questions about both the curriculum and the industry. They provide timely answers to questions about the program material and offer a number of personal consultations throughout the training to help learners master important concepts.

  • Technical Support Advisors who are knowledgeable, experienced, and available six days a week to help you work through any technical or computer issues encountered within the training program.

  • Career Support Advisors who help you transition to the workforce after graduation. Your Graduate Advisors will help prepare the best resume, develop solid interview skills, and teach you valuable job search techniques.

Though the course is entirely online, you'll never be on your own. Career Step's support team is available to offer personal, ongoing support all the way through the training program.

See what a few Career Step learners had to say about their experiences with Career Step’s support.

How long does it take to finish the course?

The Career Step Veterinary Assisting with Medical Office Administration training program is 347 completion hours. Since the program is completely self-paced and the online training format allows you the flexibility to study as much or as little as your schedule allows, the time it takes you to complete the course will vary from other individuals. Some learners are able to complete their training program in as little as 3 or 4 months (working on the course full-time, 8 hours a day 5 days a week) and others, who are more limited in the time they can devote to the course, take longer (for example, learners who can devote about 10 hours a week may finish in about 9 months).

Everyone who signs up in the Career Step Veterinary Assisting with Medical Office Administration training program receives an initial 12-month period of program access. Though the program is designed to be completed in 4 months of full-time study, you'll have a full 12 months to complete your training. If you need extra time to complete the course after your initial 12-month access, we have 4-month extensions available for purchase.

How do I find work after graduation?

Career Step offers personalized post-graduation resources for your job search, including:

  • Free voucher upon graduation for the CMAA certification exam
  • Personal consultation with a Graduate Advisor
  • Personalized interview tutorials and training
  • Individual resume and cover letter review, tips, and advice
  • Access to Career Step's help hotline for 6 months after graduation

These resources offer the personalized help you need after graduation to transition to the workplace. With this individualized help and attention, the majority of our graduates are hired within a few months of graduation.

What materials and computer specifications are required to complete the course?

Your sign up includes everything you will need to train for a successful career as a veterinary assistant. Your program access includes:

  • Access to expert-created curriculum
  • Complete ebook library
  • One-on-one help from trainer and technical support
  • Valuable graduate resources
  • A voucher to take the CMAA certification exam upon graduation (a $105 value)

Since the course is completely online, your computer will play an important role in your learning experience. We recommend the following minimum computer system specifications:


  • Active internet connection (High speed/Broadband connection recommended)
  • 800 X 600 minimum resolution (1024 X 768 or higher recommended)
  • Sound card and speakers (Earphones recommended)
  • Available USB port


  • Adobe Flash Player (ver. 10 or higher)
  • Windows Media Player (ver. 10 or higher) or Quicktime Player (ver. 7 or higher)
  • PDF reader


  • Internet Explorer 9.x/10.x/11.x
  • Firefox 3.x or greater*
  • Safari 3.1 to 8.0 (Mac only)*
  • Javascript and cookies must be enabled

Operating System

  • Microsoft Windows (XP®, Vista®, 7 with latest service pack)
  • Mac OS X (10.4.11 or greater)*

*The Medical Transcription Editor program includes a third party software tool that makes the training only compatible with Microsoft Windows and Internet Explorer.

Note: Mobile browsing devices are not currently supported. However, Career Step is investigating the implementation of mobile device support, and these specifications will be updated once a decision has been reached.

What payment options does Career Step offer?

We realize that one of the most important questions tied to education is how it will be paid for. Because this is such a big part of the decision of whether or not to go back to school, Career Step has designed several tuition assistance and payment options. Please visit our Tuition Assistance page for more information.

How soon will I receive my materials?

It takes 2-3 business days to process the application, depending on method of payment. Once the payment is processed you will be emailed your course login and password and can start training immediately. Additional course materials are shipped UPS Ground after the payment is processed. The average wait is about 7-10 days.

Call 1-888-528-0809